If you have an issue with any part of your Pamoja course, and feel you need support, School Services are on hand to help you.
In order to help us look into and resolve this issue as quickly and efficiently as possible, it's really useful to include the following information in your request:
1) You, or the persons involved, full name(s)
2) The course the issue relates to
3) Where relevant, the week number and assignment name
4) Full details of the problem including any actions you have taken to try to resolve it.
5) Screenshots of the issue. It is really helpful for us to see what is on your screen to better understand the issue so please include screenshots where possible.
You can email the School Services Team on firstname.lastname@example.org or call us on +441865 636100.
Please be aware that our office hours are 09:00 - 17:00 UK time. We will endeavour to respond to you as quickly as possible.